Shipping Policy
Processing Times
All orders are lovingly prepared and packed within 1–7 business days (Monday–Friday).
Once your order ships, you’ll receive a tracking link by email so you can follow your package every step of the way.
Estimated Delivery Times
We work with trusted global carriers to deliver your items safely and on time.
Approximate delivery times are as follows:
| Region | Estimated Delivery Time |
|---|---|
| United States & Canada | 7–15 business days |
| United Kingdom & Europe | 7–15 business days |
| Australia & New Zealand | 8–18 business days |
| Rest of the World | 10–20 business days |
Delivery times may vary slightly depending on your location, customs processing, and local postal service.
Shipping Costs
We proudly offer Free Standard Shipping on all orders over $50 USD.
Orders under $50 USD have a flat shipping fee displayed at checkout.
Order Tracking
Once your order ships, you’ll receive a tracking number by email.
Tracking updates may take up to 48 hours to appear while your parcel is being registered by the carrier.
Customs & Import Fees
International orders may be subject to customs duties or import taxes once they reach your country.
These charges are the responsibility of the customer and vary depending on your local regulations.
Address Changes
If you made a mistake in your shipping address, please contact us within 24 hours of placing your order.
Once your order has shipped, we are unable to modify the address.
Lost or Delayed Packages
If your package hasn’t arrived within 30 business days, please reach out to our support team.
We’ll open an investigation with the carrier and make sure you’re taken care of.
Need Help?
Our customer care team is always here to assist.
You can reach us anytime at info@myzentemple.com or through our contact us page.
Thank you for choosing My Zen Temple.
Your order supports ethical craftsmanship and mindful living — we’re grateful to share this journey with you. 🕊️